The 8 Laws of Customer–Focused Leadership

Learn how to become a customer-focused leader through a framework for success in today's complex business environment.
Course details
Explore the challenges and opportunities of prioritizing customer experience in an era marked by rapid change and uncertainty. As customers become increasingly fickle and companies struggle to meet expectations, leaders must develop strategies to navigate new technologies, shifting values, generational demands, and economic instability. This course offers eight essential laws to follow for becoming a customer-focused leader, providing a framework for success in today's complex business environment.
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