Production and Operations Management An Applied Modern Approach

* "On the Job" boxes- profiles of people in professions outside of operations who use operations management concepts daily- demonstrate the importance of Operations management to non-majors.
* Quantitative and qualitative issues are fully integrated. Extended examples and real-world cases show students the range of analysis needed to manage, and how these tools are complementary rather than mutually exclusive.
* Four different Plant Tours- including both manufacturing and service operations- show students real production systems in action.
* "In Good Company" boxes demonstrate the importance of operations management in real companies.
* The coverage is state-of-the-art throughout, including Lean Production. Just-in-time production, EDI, concurrent engineering and cellular production. Sections on ecological implications are included in several chapters.