The Empathy Dilemma How Successful Leaders Balance Performance, People, and Personal Boundaries [Audiobook]

She details where leaders are going wrong and how to navigate complicating factors such as generational mindsets, philosophical differences, and diverse life experiences while still getting the job done. By utilizing the five pillars of effective empathetic leadership: self-awareness, self-care, clarity, decisiveness, and joy, leaders will discover actionable tactics to create the firm foundation, that enables compassion to co-exist with high-performance. And by bringing this all into focus, Ross emphasizes the fact that empathy is a two-way street that involves mutual respect and trust between all involved parties. The Empathy Dilemma looks at the compassionate leader through a post-pandemic lens. It is the guide every leader needs in order to prioritize performance and protect mental health so that both their organization and their teams come out on top.